Shipping & Returns
- All orders will aimed to be dispatched within 24 hours of order placed on business days.
- We ship from two warehouse locations & your shipping will be charged accordingly by location*.
- *All U.S. orders are shipped exclusively from our Los Angeles warehouse. As a result, no duties will be applied at checkout.
- All Australian & New Zealand orders over $500+ will receive free Express Global Shipping
- Orders under $500 will be sent either express ($15) or standard ($10) within Australia via Auspost & prices starting at $30 for rest of the world via DHL, Fedex or UPS depending on fulfilment location.
- Returns are available 14 days from delivery, as long as garment is in it’s original condition with tags on & at the cost of the purchaser unless faulty.
- Items purchased from 'FLASH SALE' or 'SALE' that are not marked ‘FINAL SALE’ are eligible for store credit or exchange only.
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Items marked as ‘FINAL SALE’ are not eligible for return, store credit, or exchange—unless deemed faulty. These purchases are considered final.
- Items purchased during a promotional sale where a discount has been applied to a full price item at checkout (manually or automatically), can only be returned for a credit note or exchange depending availability
- If you have any queries or concerns, please reach out to our customer service team on ecom@elliatt.com